Difference between revisions of "Lost Password"
Latest revision as of 16:37, 22 July 2013
If you have forgotten the username or password to your LAMP Host account, there is no need to worry. As long as you have access to your e-mail address, resetting your password or reclaiming your username is quick and easy.
Request a One-Time Login
- Visit https://www.lamphost.com/user/password
- If you know your LAMP Host username, enter it here, then click Email new password.
- If you have forgotten your username, enter the domain name of any service associated with your account (e.g., example.com or myserver.exampleserver.com), then click Email new password.
Check your Email
Instructions on resetting your password will be sent to the e-mail address associated with your LAMP Host account. Check your email address for an email from LAMP Host titled "Replacement login information for LAMP Host." Click the link provided in the e-mail (or copy & paste it into your browser) for a one-time login into your LAMP Host account.
Upon logging in, you will see your username in the upper right-hand corner of the screen ("Welcome, username!") The username displayed is the username to log into your LAMP Host account.
Reset your Password
Important: Now that you are logged into your LAMP Host account, it is important that you use the 'Change Password' form to set your password to one you will remember (as the link provided in your e-mail will only work once). Upon logging in using the e-mail link, you should be redirected directly to the 'Change Password' form. Should you need to change your password again, you can find the 'Change Password' form in the Control Panel menu by clicking Account Manager --> Change Password.